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June 9, 2014

More useful autoreplies

I calculated last week that the cost to British business of chasing up business leads is around £2.73 billion per annum.  Actually I didn’t.  It’s a […]
June 9, 2014

What politicians do wrong on telly

I’ve been thinking about the things that politicians do wrong on TV.  Here’s my list: 1. Your voice: Avoid any of the old political accents. The Tory […]
June 9, 2014

Your brand has been kidnapped

Here are my notes for the business book I probably won’t get round to writing.  Things change too fast – and anyway, what’s the point in […]
June 9, 2014

All your ‘reached peak’ needs catered for here

Sixty-one years ago next Thursday, Edmund Hillary and Tenzing Norgay reached peak Everest. Today, “reached peak” has become the default phrase for describing an eclectic array […]
May 21, 2014

Good & Bad PR

May 21, 2014

How to be really terrible at PR

Here’s a helpful sure-fire 10-step guide to boring PR 1.     Pack briefings / emails / press releases / speeches / tweets with buzzwords and jargon.  The […]
May 21, 2014

Good & Bad PR

  http://youtu.be/lNcJg5svv9A
May 21, 2014

Dixons and Carphone connect, but do they have a USP socket?

(This post first appeared as an opinion piece for Retail Week) Dixons and Carphone Warehouse merging is like the plot twist in season 5 of a […]
May 21, 2014

We ask: “Just how new is all this so-called cutting edge technology?”

Every day we read about new technology.  But how new is it?  Here are a few things that have been around for a surprisingly long time: […]
May 19, 2014

Then / Now, no. 2,397

Then: Now: